We are Percipia
Your leading provider of telephony and mobility applications within the hospitality, gaming, and conference center vertical.
We evolve ahead of technology trends, allowing you to provide the ultimate guest experience.
Introducing PercipiaCare & PercipiaCare Plus
All-New Support &
Maintenance Programs
PercipiaCare replaces the legacy Annual
Maintenance Contract (AMC) program, while
PercipiaCare PLUS offers faster response times, deeper
discounts on hardware and new software, and includes
FREE full software upgrades*.
*Upgrades and currently deployed software add-ons are not included. Only applies to systems that have never been purchased before by the purchasing hotel.
New! Introducing VIVA
INTEGRATE.
INFORM. FULFILL.
Interact with your guest using Alexa! VIVA is an all-new
voice integrated virtual assistant solution that couples
Parallax integration engine and Alexa for Hospitality
voice integrated virtual assistant solution that couples
Parallax integration engine and Alexa for Hospitality
Alexa, what are today’s specials?
Alexa, bring me up a bottle of Pinot Grigio.
Alexa, request checkout.
Alexa, I need a toothbrush.
Alexa, please have my bags taken to the lobby.
Alexa, have the valet bring my car around.
Alexa, change the temperature to 79 degrees.
Alexa, turn off all lights.
Alexa, what shops are nearby?
Alexa, request tray pickup.
Alexa, have housekeeping clean my room.
Alexa, What are today's specials?
Digital Signage Solution - Latitude DS
A new way to display and interact with your guests.
– Digital Signage (DS) solution for your guest rooms and lobby
– Digital Signage (DS) solution for your guest rooms and lobby
The Guest Experience
Make each and every interaction with your guests
exceptional and personal. From their name to their
wake-up call, know precisely who they are and
what makes your guest unique.
Technology
is Evolving
Guests require rapid interaction before,
during and after their stay. Offer detailed
information, instant communication and a
seamless experience on or off‑site. We
bring a new meaning to hospitality.
Advertise for local or hotel
restaurants with our Percipia
Latitude mobile app
Our Solutions
Telephony
Hospitality Integration
Voice Mail
Call Accounting Software
Mobile Apps
Human interaction is imperative in
hospitality Frequency PBX,
Frequency Operator, and
Frequency Connect are the
reliable and cost effective solutions to
never miss a guest, reservation or back of
office call on and off property.
Our Parallax software lets
you know who is calling, with PMS integrated Caller ID,
set guest wakeup call and DND, and much more!
Welcoming and relaying a message to your
guest is hospitality 101. Precision VM
is the mailbox that moves with the guest no
matter if they move rooms, delete their VM
by accident or need an email forward.
Informant CAS is on your side
for in depth call reporting, tracking and billing.
Never be surprised buy a high valued long distance
call again.
Whether on-the-go or in the guest room,
offering your guests Latitude mobile
application will streamline communication,
information and bring together all your
systems for the ultimate guest experience.
Being centrally located in the United
States, allows us to be readily
available for our clients from
coast-to-coast. Our products are
designed and made in America, and we
pride ourselves on representing the
US hospitality industry.
-Michael Velasquez, CEO, Percipia