Our Mission
To remain a respected leader in hospitality technology by delivering telephony and
mobility solutions and services in the most innovative and cost-effective ways. We
will achieve this by providing reliable and exceptional service to our clients and
guests. We will work to build lasting relationships based on trust and integrity and
strive to treat our clients and employees with courtesy, respect and always with hospitality.
Our Philosophy
At Percipia we believe that technology solutions should be customized to work
for your business and not the other way around. Percipia is dedicated to delivering
the best solutions that support our clients' needs.
Who we are
Percipia, headquartered in Chicago, was founded in 2000 with the objective of pioneering
the new wave of IP telephony for the hospitality industry. Percipia, in partnership with
Cisco Systems, was the first to successfully deploy the first IP telephony in the hospitality
industry in 2002 at the Village of Squaw Valley. Since our first installation, we have
installed our solutions at hundreds of hotels, resorts, and casinos.
Percipia is both a software developer and integrator of innovative technology solutions
that enhance the guest experience while streamlining operations.
Our company is well known for our Parallax application
(formerly PTCE), which offers integration with virtually
all property management systems.
Over the years, Percipia has expanded its portfolio of solution offerings to include:
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PMS & POS integration for various PBX manufacturers including Cisco, Avaya, and NEC.
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Frequency PBX, Percipia's PBX built specifically for
the hospitality industry, includes Precision VoiceMail
and Parallax PMS integration software.
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Latitude, our custom mobile application platform for guest
room tablets and guest mobile devices.
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Latitude All-In-One, incorporates our Frequency PBX and
Latitude mobile application platform, marrying both telephony
and mobility.
With nearly 20 years of being an industry leader, we still
believe we've only just begun! We continue to develop
next-generation technology that enhances the guest experience
and the efficiencies of the hotel on an application
by application basis.