Percipia understands that there’s no such thing as cookie cutter hotels, and they have the team and the product suite to meet the needs of each and every customer.
-Mark Vincent, Chief Technology Officer for Millennium Technology Group
Percipia is the right partner for pinehurst in one word:
reliable.
-Ed Nickelson, Director of IT, Pinehurst Resort
Our guest experience is enhanced quite a bit by Percipia basically by consistency of product. The phones just work...and that’s all our guests care about.
-Scot Pressley, Director of IT for Divi Resorts
Percipia has been a true partner for almost 20 years! They’ve always provided us with exceptional support, and outstanding customer service. The CAS is extremely robust and accurate. Thank you!
-Jean Chidiac, The Concordia
“Making the change to Percipia unlocked many enhancements and features that were not able to be leveraged with our outgoing Cisco system. When you combine that with the outstanding customer support and competitive pricing model, you end up with the type of partnership you would expect in the Hospitality industry. I look forward to using Percipia at Hotel Arista for years to come.”
- Jason A. Lipe for Hotel Arista, Project Manager, Enterprise Services
Percipia’s support team is second to none. Their knowledge and willingness to help, sets them apart from any of the support teams I’ve worked with in the past. By being able to get any issue resolved quickly, our guests stay happy with little to no effect on hotel operations. I consider them the gold standard of how support teams should function.
- Johnathan Murphy, IT Manager, Amanyara
"Percipia has truly enhanced not only the guest experience, but overall team member efficiency."

James Hunt, Guest Services and IT Manager for Amangiri Resort and Spa in Canyon Point, Utah

"We appreciate the exemplary service through your helpdesk and the company's commitment to being a true partner instead of just a faceless vendor."

Joseph Palma, Technical Services Manager for Mount Airy Casino & Resort in Mount Pocono, Pennsylvania

"Our Rosen Shingle Creek property, a AAA Four Diamond 1500-room hotel, has utilized Percipia's software and experienced excellent support from all interactions with Percipia staff members."

James E. Bina, Corporate Controller for Rosen Hotels & Resorts in Orlando, Florida

"Percipia Networks successfully completed the new installation, sent knowledgeable and professional technicians on-site, and made sure to follow up as needed until the project was complete."

Greg McCarthy, Director of IT for IP Casino Resort Spa in Biloxi, Missouri

"Pinehurst is pleased to be working with Percipia and has found their support and responsiveness to be among the best of our vendors and by far the best in their comp set."

Ed Nickelson, Director of Information Technology at Pinehurst Resort and Country Club