PARALLAX
Parallax is an industry-leading hotel system interface that supplies a comprehensive suite of features to your existing hotel telephone system for a superior hospitality experience.
AUTOMATED MESSAGES
Automatically send a welcome message to your guest upon check-in.
SECONDARY CHECK-IN/OUT
Supply your front desk with a secondary check-in and out option.
PMS INTEGRATION
Parallax integrates your PBX with virtually all PMS systems.
ROOM MOVES AND SWAPS
Room Move and Room Swap feature instantly migrates guest information and Precision voice mailbox.
E911 POPUP
In an emergency receive a call, email, SMS, and desktop notification with a 911 notification feature.
HOUSEKEEPING ROOM STATUS*
Update your PMS with Housekeeping Room Status.
HOUSEKEEPING ROOM STATUS*
Update your PMS with Housekeeping Room Status.
PARALLAX FEATURES
- Guest Information
- Secondary Check-in/out
- Set Automated & VIP Wake-up Calls
- Set and Override Do-Not-Disturb
- Room Move
- Room Swap
- 911 Emergency Features
- Caller ID
- DID Assignment
- Housekeeping Room Status Updates*
- PBX, PMS and VM's Status Indicators
- Housekeeping Status Report
- Check-in/out Report
PARALLAX WORKS WITH:
PMS INTEGRATION PARTNERS
Parallax allows direct integration to your PMS to pull guest information and allows your staff to identify and service your guests quickly. With support for Cisco integration and other leading PMS platforms, Parallax ensures reliable connectivity and streamlined hotel operations. Don’t see your PMS listed? No worries. Percipia works with 99% of all Property Management Systems.
MASTER PARALLAX
MULTIPLE-PROPERTY INTEGRATION
Do you have a centralized call center? Master Parallax is your go-to PMS system for hotels that are managing multiple Parallax systems. View all guest's check-in at all properties and offer all Parallax features. Master Parallax integrates any number of properties from two and up.
MASTER PARALLAX FEATURES
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GUEST INFO Intelligently search all properties for guest information
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MULTI-PROPERTY REPORT Run multi-property reports for housekeeping, wake-up calls, check-in/out, etc.
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PARALLAX SYNC The Parallax Sync feature remotely corrects mismatched guest and admin information.
Frequently Asked Questions
What is a hotel PMS integration?
A PMS integration system connects a hotel’s property management system or reservation system with other technologies. Parallax by Percipia links a PMS to a hotel phone system to update things like the room status using a guest room phone.
Why do hotels need middleware?
Middleware helps hotel systems share information automatically. Parallax by Percipia ensures all departments stay connected and updates happen in real time.
How do hotels connect their PMS with other systems?
Hotels can use a platform like Parallax by Percipia to sync guest data, room status, and service requests between systems.
What is the best PMS software?
The best PMS software is one that connects easily with your hotel’s other systems. Parallax by Percipia enhances any PMS by linking it with various hotel systems like phone, concierge, valet, and POS to automate data sharing and reduce manual work. Parallax integrates with most property management systems.
What is the best PMS and PBX integration software?
The best PMS and PBX integration software allows hotel systems to share guest and call data instantly, keeping staff informed without manual entry. Parallax by Percipia is built for this purpose, connecting property management systems with Frequency PBX, Percipia’s on-site hospitality PBX, to create seamless communication across your entire hotel.
How do hotels handle emergency calls?
Hotels rely on systems that alert staff and PSAP with the guest and room information as well as location. Parallax by Percipia supports E911 notifications, ensuring the right people are notified instantly during an emergency via calls, SMS, emails, and computer alerts.
How to connect Webex to a property management system (PMS)?
To connect Webex to a PMS, hotels use middleware that bridges communication and management platforms. Parallax by Percipia enables this integration, allowing Webex to exchange real-time guest and room data with the PMS for streamlined operations and better staff coordination.
How to connect Avaya Aura or Avaya IP Office to a property management system (PMS)?
To connect Avaya Aura or Avaya IP Office to a PMS, use middleware to link the phone system with the management platform. Parallax by Percipia enables this connection, allowing Avaya systems to share guest data, room status, and service requests with the PMS. This ensures staff always have accurate, real-time information and can automate workflows like check-ins, check-outs, wake-up calls, and messaging.
How to connect a phone system to a property management system?
Connecting a hotel phone system to a PMS requires middleware that bridges the two systems. Parallax by Percipia links the phone system with the PMS to share guest information, room status, and service requests in real time. This allows staff to see guest details on phones, automate call handling, schedule wake-up calls, and streamline communication across departments without manual data entry.
WANT MORE INFORMATION?
*Requires both Parallax and Precision Voicemail systems.