Informant is a user friendly Call Accounting Software (CAS) developed for the hospitality industry. Our feature-rich and cost effective CAS seamlessly integrates to your property management system for accurate billing to the guest folio.
Benefits & Usage
- Traffic analysis - identify peak hours & usage during peak times
- Staff monitoring - measure & monitor staff productivity through specific intelligence reporting
- Abuse/misuse detection - receive notifications of inappropriate telephone use by staff through customizable alarms
- Historic call archive - utilize call reporting & searchable archive of historical call data
- Carrier bill reconciliation - perform carrier bill reconciliation in minutes
- Cost allocation - review organizational call detail reports for staff & departments
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