Percipia partnered with Avaya to bring hospitality features to Avaya IP Office and the Avaya Vantage Device.

Avaya Devconnect partner

Percipia integrates the Avaya IP Office Platform™ with our comprehensive hospitality suite of applications to create a one-of-a-kind experience for your properties, guests, and staff. As an Avaya DevConnect Partner, our solutions are available globally to those seeking to create a seamless engagement experience.
Parallax provides your IP Office with hospitality centric features like Wake-Up Calls, Do-Not-Disturb, Housekeeping Room Updates, and many more!

Parallax Features

  • Guest Information
  • Secondary Check-in/out
  • Set Automated & VIP Wake-up Calls
  • Set and Override Do-Not-Disturb
  • Room Move
  • Room Swap
  • 911 Emergency Features
  • Caller ID
  • DID Assignment
  • Housekeeping Room Status Updates
  • PBX, PMS and VM’s Status Indicators
  • Housekeeping Status Report
  • Check-in/out Report
  • Mini-bar Report
Precision VM works with your IP Office to enhance your guest's mailbox. Easily move voicemails between rooms and retrieve voicemails after a guest has checked out.

Precision VM Features

  • Message Forward
  • .wav File Email Notification
  • Full Mailbox Reset
  • Save, Delete, Repeat, Message Information, Forward, Reply, etc.
  • Suite Feature
  • Message waiting indicator
Informant CAS is your ultimate call accounting software that makes it easy to use with over 50 canned reports and auto-report feature.

Informant CAS Features

  • Traffic Analysis
  • Staff Monitoring
  • Abuse and Misuse Detection
  • Cost Allocation
  • Rate Table Updates and Mark Ups
  • Message waiting indicator
  • Historical Call Archive
  • Carrier Bill Reconciliation
  • Directory
  • Time and Bill Interface
  • Security
  • Scalability
  • Integrates with all leading PBX Manufacturers

LATITUDE on Avaya Vantage Device

  • In-Room Controls
  • Content Management System (CMS)
  • Express Room Service Ordering
  • Music Streaming Capabilities
  • Display Guest Loyalty
  • Display and Update Activities and Area Attractions
  • Integrate Partner API’s
  • Make-A-Request
  • Chat Feature
  • Multi-Language
  • Survey and Comment Option
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Industry-leading hospitality gateway that offers secondary check-in/out, wake-up call, Do-Not-Disturb and many more!
A flexible hospitality voice mail system that moves with your guest during and retrievable after their stay.