A hospitality integration platform with Alexa for Hospitality.

Alexa, Ask The Hotel...

VIVA is Percipia’s new Voice Integrated Virtual Assistant solution. VIVA allows for a voice platform like Alexa for Hospitality to tie into any hotel system to offer a cohesive and robust library. VIVA allows your guest to request Wake-up Calls, Checkout, DND, Room Service, Make-up room, Valet, and so much more! Percipia’s industry-leading Parallax integration engine interfaces VIVA with Alexa for Hospitality.
Integrates with virtually all PMS systems.
Works with Amazon Echo Devices.
Customize Alexa responses to cater to your brand and amenities.
Offer contactless technologies to minimize in-room touchpoints for a safer guest experience.
Voice control lights, drapes, sheers, temperature, and more with Inncom, Control4, Crestron, and Interel.
Percipia Helpdesk is available 24/7/365 for troubleshooting and new skills development.

VIVA Features

  • Alexa Echo & Alexa Echo Dot Devices
  • Customizable Skills
  • PMS Integration
  • Do Not Disturb
  • Wake-up Calls
  • Room Information
  • Guest Information
  • Request Checkout
  • HotSOS Integration
  • Control Lighting
  • Control HVAC
  • Order Room Service
  • Request Vehicle from Valet
  • Request Tray Pick-up
  • iHeartRadio Integration
Download a brochure
for more information!

VIVA Complementary Products

We integrate to all third-party applications that have an open API. We strive to connect our clients' systems to offer a seamless experience.
Latitude allows you to connect with your guest before, during and after their stay.