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Hotel Online, June 21, 2016
Chicago, IL – June 21, 2016 - Percipia announced that Cody Martin has joined the company to further expand their client base. Cody Martin comes with an abundance of knowledge, having spent the last 15 years in the hospitality technology industry. In his new role as Global Director of Sales, he will oversee domestic and international product sales to better optimize guest and property experience.
Martin will be responsible for introducing Percipia products to the growing industry. He will consult with each property's administration to illustrate how Percipia’s products fit their needs. “Each property is unique and not all products fit the needs of the hotel guest and staff. I will tailor each product to better suit the property's challenges,” said Martin. He has experience with hospitality mobility, back of house automation, PBX-PMS integration, voicemail and call accounting.
“Coming to Percipia with their expensive portfolio of products will be a great opportunity for me, being that Percipia has a global presence in the market, my experience and knowledge makes it a perfect fit with Percipia. It’s nice to join a company that is ahead of times instead of behind the times,” said Martin.
“We are extremely thrilled to have Cody join our growing team,” said Michael Velasquez, CEO, Percipia. “His proven sales record and ability to build relationships within our industry is what will help Percipia expand its global presence. As we introduce more solutions, Cody is the right person to introduce and promote our brand.”
Martin has earned a business degree from Baylor University and a MBA at Southern Methodist University. He has been awarded Top 40 under 40 and he has also opened award winning Governor's Hill Bed and Breakfast in Weatherford, TX.
Hotel Online, February 2, 2016
Montgomery, AL - February 2, 2016 - Wind Creek Casino and Hotel Montgomery, the 65,000 square foot casino selected technology by Percipia for its recently opened 125 guest room hotel property. Wind Creek Montgomery installed Percipia's Parallax software for their PBX/PMS integration, Precision voice mail for guest room voice mail and Informant call accounting software. "Being a part of the brand new hotel at Wind Creek Montgomery is a great opportunity for Percipia," said Michael Velasquez, CEO, Percipia. "Showcasing our solutions at this sought after gaming destination is something we are very proud of."
Wind Creek Montgomery is now the third hotel and casino property within the Wind Creek portfolio; Wind Creek Atmore and Wind Creek Wetumpka house an additional 474 collective guest rooms. Wind Creek Montgomery also boasts a blues club, three eateries, spa and barbershop and offers 2,200 games on the expansive casino floor. Wind Creek Montgomery General Manager, Jake Carlton says, "The customized technology solutions provided to us by Percipia will enable us to better serve our guests. We are always looking for better ways to provide the top notch service our clients deserve and we have found an outstanding partner in Percipia."
Hotel Online, November 3, 2015
Durant, OK - November 3, 2015 - Choctaw Casinos, the premier gaming and entertainment destination in Southeastern Oklahoma selected technology integration solutions by Percipia to replace their existing Nevotek guest room software across three properties, Choctaw Casino Resort - Grant, Choctaw Casino Hotel - Pocola and Choctaw Casino Resort - Durant. Percipia installed their Parallax software and Precision voice mail across the three property's 978 guest rooms. "Working with Percipia was incredibly easy. Their team was efficient, reliable and wonderful to collaborate with. Having 24/7/365 access to a live support team based in Chicago has already made all the difference," said Michael Essig, Senior Director of Corporate IT.
Choctaw Casinos currently boasts an impressive 18 locations within Southeastern Oklahoma. "Our team has really enjoyed working with Choctaw Casinos. The installation of our guest room solutions will be an asset to their growing organization," Kevin Yarnell, Global Director of Sales. Percipia recently launched their S.T.A.R. (service tracking and response) workflow automation software and plan to showcase it at this year's TribalNet Conference in Austin, Texas, November 2nd through November 5th, 2015 in booth number 5. To learn more about this and other products or to set up a meeting during TribalNet please email firstname.lastname@example.org.
Hotel Online, September 22, 2015
Chicago, IL - September 22, 2015 - Percipia, the acclaimed technology solutions provider headquartered in downtown Chicago, Illinois has launched S.T.A.R., their Service Tracking And Response solution for the hospitality industry. The S.T.A.R. solution allows hotels to streamline and manage all areas of their properties from guest service requests, housekeeping, maintenance, concierge functions, onsite incidents and much more. S.T.A.R was designed not only to increase efficiency and guest satisfaction but also allows properties to be more productive and in turn increase returning customers and revenue. “At Percipia we are always focused on our clients and are constantly looking for innovative ways to help our clients to grow and enhance their businesses,” said Michael Velasquez, CEO, Percipia. “S.T.A.R. is being released to help our clientele run their hotels more smoothly while being proactive and effective. Ultimately we are successful if our clients are successful and we take pride in coming up with new products to do just that.”
S.T.A.R is a single platform comprised of five multilingual, web-based applications; star-Link for guest requests and inter-department work order management, star-Attendant for room assignment, inspection and housekeeping management, star-Engineer for engineering management and preventative maintenance, star-Rescue for incident, complaint and compensation cost management, and star-Concierge for professional concierge management. Percipia's S.T.A.R. solution is now available. For more information please visit www.percipia.com or call 800.806.0408 option 1 or email email@example.com.
Hotel Online, June 16, 2015
Chicago, Illinois - June 16, 2015 - Percipia, the technology solutions provider headquartered in downtown Chicago, Illinois releases Informant CAS, call accounting software for the hospitality industry. The software was developed to work specifically within the hospitality technology marketplace and seamlessly integrates with all leading PBX manufacturers."
"Informant CAS was released due to the overwhelming interest from our customers," said Michael Velasquez, CEO, Percipia. "We pride ourselves as being a customer focused Software Company and are always looking for ways to respond to our customers' needs. Adding Informant CAS to our suite of applications not only helps our customers be more proficient and economical with their day-to-day operations but also saves them time by allowing Percipia to be their one-stop-shop for all guest room telephony related needs."
Percipia will begin selling and deploying their new call accounting software beginning June 2015 and will showcase this and other products at this year's HITEC at the Austin Convention Center in Austin, Texas, June 15 - 18, 2015 in booth #2200. To set up a meeting at HITEC or for more information please email firstname.lastname@example.org or call 800.806.0408 extension 103.
Hotel Online, May 5, 2015
Pinehurst, North Carolina - May 5, 2015 - Pinehurst Resort and Country Club, the world renowned award-winning resort selected technology solutions by Percipia to replace their existing integration software for their 474-room multi-accommodation property. The property's three historic hotels, The Carolina Hotel, The Holly Inn and The Manor Inn as well as The Villas at Pinehurst recently installed Percipia's Parallax software with customized applications as well as their Precision voice mail product. "Pinehurst has an exceptional track record as being a highly sought after destination for both tourists and golf enthusiasts. We were elated to be given the opportunity to work with such an iconic property," said Michael Velasquez, CEO, Percipia.
Pinehurst, founded in 1895, is also home to nine world-class golf courses, award winning spa, 200-acre lake and hosted last year's U.S. Open and U.S. Women's Open Championships. "Pinehurst is pleased to be working with Percipia and has found their support and responsiveness to be among the best of our vendors and by far best in their comp set. Michael is a class act among CEO's who makes the customer feel as though everyone's needs are important and develops personal relationships with Corporate Leaders and Senior Management that extends far beyond just installing software," said Ed Nickelson, Director of Information Technology, Pinehurst Resort and Country Club.
Hotel Online, April 28, 2015
Atlantic City, NJ - April 28, 2015 - The Water Club at Borgata has selected solutions by Percipia for their 800 lavish guest rooms and suites. The 43-story, $400 million boutique-lifestyle hotel elected to install Percipia's Frequency PBX, Precision voice mail and Parallax hospitality suite. "Borgata has been a valued customer of Percipia's for several years," said Michael Velasquez, CEO for Percipia. "Borgata's team is always coming up with new ways to improve their guest satisfaction and the deployment of our solutions at The Water Club is essential to enhancing the guest experience."
The property, situated in Atlantic City's Marina District, was completed as part of the Borgata's $600 million master plan development and features 18,000 square feet of event space, luxury retail outlets and a luxurious two-story spa. "We are pleased to partner with Percipia to implement their new guest room phone integration solution," said Borgata Vice President of Information Technology, John Forelli. "It is very important that we offer our customers the best product possible and utilizing this great resource from a valued company such as Percipia does just that."
Hotel Online, November 4, 2014
Jaco, Costa Rica - November 4, 2014 - Croc's Casino Resort has selected technology integration solutions by Percipia for their guest room and mobile application needs. The 17 story property which features 152 guest rooms and 44 luxury residences will deploy Percipia's Parallax software complete with colored touch screen application, Precision voice mail product and customized Latitude mobile application (available soon on both iOS and Android platforms). Kevin Yarnell, global director of sales for Percipia, stated, "The Croc's team comes with an immense amount of experience and talent. Their emphasis on top-notch customer service coupled with our technology will provide guests with an experience unrivaled in Costa Rica. Utilizing our Parallax software and Latitude mobile application, guests will have access to property information prior to their arrival, while they are on property, and when they plan their return trip."
Located on the beautiful beachfront, Croc's Casino Resort eludes a sense of casual sophistication and offers guests a bit of everything including a full Las Vegas style casino, fitness center, luxury spa, three restaurants, retail stores, dance club, and beachfront bars. "From the onset of this project one of our goals has been to provide the best service to our guests by using the latest technology," said Rory Hascall, CEO for Croc's Casino Resort. "Percipia's solutions will do just that - from making the ultimate relaxation appointment at the spa, to purchasing items from the gift shop, guests will have access to Croc's world class service through the touch of a button. We are very proud to welcome Percipia to our team and look forward to our collaboration."
Hotel Online, October 8, 2014
Colorado Springs, CO - October 8, 2014 - Cetis Inc., manufacturer of Teledex®, TeleMatrix® and Scitec® brand analog and VoIP hotel telephones, has announced a global telephony partnership with Percipia, a hospitality solutions provider headquartered in downtown Chicago, Illinois.
Michael Velasquez, CEO, Percipia states, "Our dedication to providing the most innovative and cost effective telephony solutions has helped establish us as a leader in hospitality technology. Combining our solutions with the quality products and services that Cetis offers will further our role within the global hospitality industry."
"This is a win-win partnership for Cetis and Percipia," states John Grubb, V.P. of Sales and Marketing, Cetis Inc. "Percipia customers may now leverage the full range of Percipia solutions and specify Teledex, TeleMatrix, and Scitec brand endpoint solutions by Cetis. Together, Cetis and Percipia have over 60 years of cumulative hotel industry experience, which allows this partnership to utilize an immense amount of knowledge and ultimately better serve the needs of the hospitality technology marketplace."
For product, pricing details or the name of a Cetis or Percipia sales representative near you, contact Cetis via phone at 719.638.8821 or email email@example.com; contact Percipia via phone at 800.806.0408 ext 110 or email firstname.lastname@example.org.
PR Newswire, August 21, 2014
Chicago, IL - August 21, 2014 /PRNewswire-iReach/ -- Percipia, a leading technology provider serving the hospitality industry has entered into a new headquarters lease at Michigan Plaza. Michigan Plaza, situated between Chicago's Millenium Park and Magnificent Mile, is ideally situated in the heart of Chicago's hotel and tourist district.
This full service, Class A complex, is connected to a five million square foot Illinois Center office complex, three hotels with over 3,500 rooms and the East Loop Pedway. It houses a mix of technology, advertising/public relations, architecture and design firms as well as many others in various industries.
Percipia has grown from a modest number of people in 2010 to a current projected headcount of approximately twenty five with additional offices located in Las Vegas, Nevada and Chennai, India. Percipia's new office space is approximately 4,000 square feet in size, offers views of both Millenium Park and Michigan Avenue, and was strategically arranged in a portion of the building that offers flexibility for its continued growth.
Percipia was represented in the transaction by The J. Rich Company, LLC ("JRICH") while MB Real Estate represented the landlord.
"Being in the hospitality industry, we know what it takes to provide the highest level of attention to our clientele. It was very important to be located in a place that offered immediate access to our clients." - Michael Velasquez, CEO of Percipia. Mr. Velasquez went on to say, "We engaged The J. JRICH Company again as our trusted real estate advisor to help identify the optimal location and space, because JRICH also understands what it means to provide non-stop service to the client."
Rich Schulz, the co-founder and President of JRICH, stated "Michigan Plaza prevailed among all other alternatives because it offered a strong economic package, expansion capability, and a vibrant location in the heart of the hospitality and tourism district."
Hotel Online, July 15, 2014
Farmington, PA - July 15, 2014 - Nemacolin Woodlands Resort, nestled in the scenic Laurel Highlands of Southwestern Pennsylvania, selected technology integration solutions by Percipia for their guest room telephony needs. The 318-room plan features Percipia's Parallax Software complete with colored touch screen application and Precision Voice Mail product. Kevin Yarnell, global director of sales for Percipia, stated "We are incredibly pleased to partner with the Nemacolin Woodlands Resort for their in-room telephone solution. Providing guests with the ability to customize their stay with the multitude of activities offered at this resort was an exciting challenge. Our solution not only delivers a way for guests to enhance their experience but also allows the property to expand marketing efforts into each guest room and enables the staff to be more efficient with guest requests. Using the in-room touch screen phones guests can get their answers quickly and get back to enjoying their one of a kind experience."
Nemacolin Woodlands Resort features six distinct lodging options, including townhomes and private luxury homes. The Hardy family's journey began in 1987 with the purchase of the Nemacolin property. Their vision was to create a world-class resort unlike any other; to create a getaway designed for couples, families and corporate gatherings- a "something for everyone" destination. "Customer service has always been and remains our number one focus. In this industry, connection and personalization are a huge factor in guest satisfaction. As part of Nemacolin's $30 million resort wide renovation project for 2014, we are excited to partner with Percipia to implement this state-of-the-art, in-room phone technology," said Ashli Mazer, director of marketing and pr for Nemacolin Woodlands Resort.
Hotel Online, June 24, 2014
Wisconsin Dells, WI - June 24, 2014 - Kalahari Resorts and Conventions, the authentically African-themed resorts in Wisconsin, Ohio, and soon to be opened in Pennsylvania, selected Percipia for the development and deployment of the customized mobile application across all properties. Home to America's largest waterparks, Kalahari wanted to extend the "world-away" waterpark resort and conference experience to guests' personal devices. Making the most of their stay with the concierge section, including interactive maps, special direct requests, and wake up calls. Navigate the way through the amazing wet and dry parks with "The Fun" showcasing rides and slides for any age. Share the memories with friends using the one of a kind Memory Maker feature found within the app. Plus, with amenities such as Spa Kalahari and Salon, Kamp Kalahari, and exceptional dining options all under one roof and detailed within the app. Kalahari Resorts and Conventions and Percipia created an app to deliver a beyond expectations getaway.
Percipia's newly launched Latitude mobile application product was selected to create native mobile applications for Smart Phones as well as Tablet applications in both iOS and Android platforms.
Kevin Yarnell, global director of sales for Percipia states, "Percipia was pleased to be selected for this game changing project. Through our collaboration with the Kalahari Resorts and Conventions team, we feel the final product launched an app that will allow guests to plan their visit based on their own personal preferences. Utilizing features such as the events calendar and meeting planning details pages, the app can cater to both the leisure and business traveler."
"We pride ourselves on being digital pioneers in the hospitality industry, and are always striving for ways to provide helpful and modern amenities to our guests" said Kassie Rizzo, digital media manager for Kalahari Resorts and Conventions. "This app will follow suite in our belief to deliver a beyond expectations experience and allow our guests to customize their stay and discover everything Kalahari has to offer."
Hotel Online, January 28, 2014
Santa Ynez, CA - January 28, 2014 - Chumash Casino Resort, the AAA Four Diamond-rated property owned by the Santa Ynez Band of Chumash Indians, selected guest room technology integration solutions by Percipia Networks. The expansive 190,000-square-foot resort, home to the area's largest full service spa chose Percipia's Parallax and voice mail integration software in their newly renovated guest rooms and luxury suites. "We were satisfied with both the implementation of the software and the level of attentiveness by Percipia Networks' representatives while they upgraded our technology," said Chumash Casino Resort General Manager Bill Peters. "Our own IT professionals at Chumash Casino Resort say that Percipia Networks 'bent over backward' for us."
In addition to the resort's 106 guest rooms and 17 luxury suites, Percipia Networks was also selected for the sister property Hotel Corque's 122 guest rooms. The ultra luxury boutique located in Solvang, California deployed Parallax and Precision voice mail software by Percipia Networks earlier this month. "I am elated that Percipia was chosen for Chumash Casino and their upscale Hotel Corque property," states Michael Velasquez, CEO of Percipia Networks. "We pride ourselves in having software solutions specific to the need of each property. This multi-property software configuration is scalable and I am certain it will grow along with their business."
Hotel Online, September 24, 2013
Chicago, IL - September 24, 2013 - Having recently completing a $2.7 million renovation, The Village at Squaw Valley continues to enhance its luxury mountain property with the new installation of telephony software by Percipia Networks. The popular mountain destination deployed Percipia Networks' Parallax software with XML applications, providing unique IP phone applications for their impressive 300 condominium suites.
"The installation of Percipia software has greatly enhanced our guest experience by allowing our front desk to quickly and easily set reliable wake up calls for our guests and by enabling our housekeeping department to instantly update the guest room status' from the phones within the room. Before installing Percipia's products, wake up calls had to be done manually and our housekeeping staff had to wait until they got to a computer to update room information, both of which left a great margin for error. Percipia has greatly increased our efficiency and functionality and we highly recommend their products to any resort." - Michelle Smith, Front Desk Manager
Squaw Valley also elected to install Percipia's Precision Voice mail product specifically designed for the hospitality industry. The installation required seamless integration to the property's Par Springer Miller property management system (PMS) as well as Cisco Unified Communication Manager PBX and was completed in July 2013.
"Being chosen to install our products at such a reputable and impressive property has been a wonderful accomplishment for us," said Michael Velasquez, CEO for Percipia Networks. "Percipia Networks has truly enjoyed our collaboration thus far and would love to continue to work with Squaw Valley."
Hotel Online, June 18, 2013
Lincoln, CA - June 18, 2013 - Thunder Valley Casino Resort, the AAA four diamond property has selected technology integration solutions by Percipia Networks. The 300-room property is owned by the United Auburn Indian Community and features a 250,000 square foot casino, elected to deploy Percipia's Parallax Software and Precision Voice Mail product. Michael Velasquez, CEO of Percipia Networks states, "I speak for our entire organization in saying that I am thrilled to be able to work with Thunder Valley. Working on such an expansive property and one in which is well known within the tribal gaming industry has been a wonderful experience."
The installation features a group directory customized application. "Enhanced in-room guest experience and team member efficiency are key strategic topics covering the hotel landscape," said Kevin Yarnell, Global Director of Sales, Percipia Networks. "Our Parallax solution and custom touch screen applications not only allows guests at Thunder Valley to have access to their every need at their fingertips, leading to a higher quality overall stay, but also drives revenue to Thunder Valley's restaurant outlets. And with the work flow integration tools team members are able to accomplish more in a shorter time span, creating higher efficiency."
"We are extremely pleased with the products and services provided by Percipia," said Dawn Clayton, General Manager of Thunder Valley Casino Resort. "Percipia's technology options for both our team members and guests are a critical part of the AAA four-diamond experience offered at Thunder Valley Casino Resort."
Percipia Networks will be show casing their software solutions including the launch of their customized, hospitality focused mobile application, LATITUDE, at this year's Hospitality Industry Technology Exposition and Conference (HITEC) in Minneapolis, Minnesota on June 24th - 27th.
Hotel Online, June 18, 2013
Las Vegas, NV - June 18, 2013 - The Howard Hughes Corporation, developer of the master-planned community of Summerlin that spans 22,500 acres along the western rim of the Las Vegas Valley, selected Percipia Networks for the development and deployment of the community's customized mobile application. One of the nation's largest master-planned communities that led the country in home sales for more than a decade, Summerlin currently offers more than 60 styles of new homes for sale in the community. The mobile app allows both Realtors and potential homebuyers to search available new homes using a variety of search terms and criteria. Summerlin is the first master-planned community in Las Vegas to launch a home finding mobile app.
Percipia Networks' newly launched Latitude mobile application product was selected to create native mobile applications for Smart Phones as well as Tablet applications in both iOS and Android platforms.
Kevin Yarnell, global director of sales for Percipia Networks states, "Percipia Networks was pleased to be selected for this game changing project. Through the collaboration with The Howard Hughes Corporation and the Summerlin team, we feel the final product launched an app that will change the way home buyers and Realtors search for new homes in Las Vegas."
Users are able to sort by neighborhoods, amenities, floor plans, and price and can utilize a map feature with driving directions to sales center locations or direct connect via email or phone to the sales agents. The application also features video options providing Realtors with the ability to review more selling features of the neighborhood and builder and with property specific differentiators.
According to Danielle Bisterfeldt, director of marketing for Summerlin, more than 90 percent of all home searches begin online. "Today, people expect to get all the information they need at the press of a button wherever they happen to be. That's why we have made an investment in this technology to create an app this is truly smart."
Chicago Lawn Portal, February 15, 2013
Chicago, IL - February 15, 2013 - Imagine your design work featured in every luxury guest room at theWit Hotel, one of the top five trendiest hotels in the country (TripAdvisor, 2012). theWit is calling out to the most talented graphic design students to illuminate the backgrounds of the hotel’s high-tech phone systems for the chance to win an amazing hotel experience and wide-spread recognition.
Who better to transform the telephones in theWit Hotel’s 310 stylish guest rooms and suites than up-and-coming Chicago artists? The students experimenting with the latest technology and inspiring art on a daily basis will add the perfect punch of energy to the hotel. The first place winner, selected by a panel of judges, will win an overnight stay in one of the luxury guest rooms at theWit Hotel Chicago, a $150 gift card valid at ROOF, Spa@theWit or State and Lake Chicago Tavern, as well as the opportunity to display his or her work to more than 100,000 visitors, corporations and media who stay with theWit each year. The runner-up will receive a $100 gift card valid at ROOF, Spa@theWit, and State and Lake Chicago Tavern.
Hotel Online, November 13, 2012
Chicago, IL - November 13, 2012 - AEI Communications, a worldwide telephony solutions designer and manufacturer, headquartered in Millbrae, California, has teamed with Percipia Networks, a hospitality technology solutions provider, headquartered in Chicago, Illinois, creating a premier partnership focused on developing high-end software capable of running on various hardware products. Both companies share in an extensive hospitality background, which will be utilized to leverage relationships within the market as well as highly developed products not yet seen by the hotel industry. Michael Velasquez, CEO of Percipia Networks states, “AEI has a strong history of providing superior products to the hospitality market. Our companies both pride ourselves on not only staying at the forefront of technology, but also applying this philosophy to the customer service we provide. I am elated about our partnership with AEI.”
The first step as part of this integration partnership is the development of custom applications for AEI’s new docking station, in which tablets operate as central components for in-room guest phones. Mario Jauregui, President of AEI Communications states: “Percipia Networks and AEI Communications are bringing back value to hotel room telephones by combining feature rich offerings in both hardware and software, with applications inexistent so far in the hospitality market, we are extremely excited to be partnering with Percipia Networks”. Application development for Apple iOS and Android may also be a part of this alliance’s pipeline.
Hotel Online, September 4, 2012
King of Prussia, PA - September 4, 2012 - Valley Forge Casino Resort, the newly renovated 486-room property and casino, will host the First Annual Northeast Gaming Technology Roundtable. The event will host leaders from hotel and gaming properties and will allow them to hear from various leaders in the technology marketplace. Valley Forge is the first casino in Pennsylvania to open its doors with the new resort license and currently uses Cisco and Percipia Networks technology solutions. “For the first time property executives will be able to see and hear how they can personalize their guest experience while increasing revenue for their specific property,” said Michael Velasquez, CEO, Percipia Networks, “This intimate setting is extremely unique and we are excited to be a part of it.”
The event will be held on September 13th beginning at 12:00 p.m. with the option of dinner and overnight accommodation. “Having the opportunity to offer accommodation and all details for individuals who work for hotel properties is somewhat unheard of. We are proud to be able to showcase our solutions while simultaneously hosting attendees,” stated Kevin Yarnell, Global Director of Sales, Percipia Networks. The roundtable will be primarily sponsored by Cisco Systems, Inc. Craig Hissong, Account Manager for Cisco states, “We are excited to be sponsoring this event. The topic of conversation is timely and we expect there to be informative dialogue between our customers and our partners.”
Hotel Online, June 12, 2012
Orlando, FL - June 13, 2012 - Percipia Networks, a hospitality technology solutions provider headquartered in Chicago, recently announced the addition of two more Rosen Hotels & Resorts properties to its fast growing client portfolio. Rosen Hotels & Resorts, a collection of seven award-winning leisure and convention hotels owned by Harris Rosen, the state’s largest independent hotelier, selected to deploy Percipia’s Parallax Software with customized applications as well as their Precision Voice Mail product for both their 1334-room Rosen Centre and 800-room Rosen Plaza hotels. These expansive hotels along with the 1500-room AAA Four Diamond Rosen Shingle Creek property, which currently utilizes Percipia’s software, will result in a total of 3,634 guest rooms employing Percipia’s solutions.
“Percipia Networks has provided a valuable resource that has enhanced the guest experience at Rosen Shingle Creek,” said Jim Bina, Corporate Controller, Rosen Hotels & Resorts. “Our ultimate goal as a hospitality company is to meet and exceed guest expectations. To this end, it only makes sense to then provide the same Percipia services to the benefit of guests at our two additional convention properties.”
Along with these impressive additions, Rosen has also committed to install Percipia’s solutions at four more of their properties, totaling 2,703 guest rooms. Michael Velasquez, CEO of Percipia Networks states, “I am incredibly honored to be given the opportunity to work even closer with Rosen Hotels & Resorts. Harris Rosen is highly respected as a leader in the hospitality industry and I am very pleased that they selected our products to be showcased within their properties.”
Hotel Online, May 16, 2012
Chicago, IL - May 29, 2012 - Percipia Networks, a hospitality technology solutions provider, headquartered in Chicago, Illinois, recently aligned with Datanamics, Inc., a leading information technology and education firm. Both companies will utilize their industry background in order to leverage their telephony and technical service offerings within the hospitality market. Michael Velasquez, CEO of Percipia Networks states, “Datanamics has a history of excellence within the information technology sector. I am confident that their standard of quality installations and reputation for strong customer service will result in an extremely beneficial partnership for Percipia.”
Datanamics, Inc. recently added the Percipia product line to their Technology Center that is located in the Las Vegas valley. Terry McGowan, CEO/President of Datanamics, Inc. stated, “We are excited about our partnership with Percipia Networks, together we can deliver the most efficient, and intelligent guestroom telephony solution on the market.”
Hotel Online, November 9, 2011
New York City, NY - November 9, 2011 - Percipia Networks, a hospitality technology solutions provider headquartered in Chicago, recently added another luxury property to its quickly expanding list of clientele. Trump SoHo, the lavish 46-story hotel property choose to move from its current phone solution and install Percipia’s Parallax Software and Precision Voicemail product. “Percipia’s suite of products gives our guests access to the features they want and allows us to be a more efficient and profitable organization,” states Eric Brunnett, Director of IT for Trump SoHo.
Trump SoHo is not the only new addition to Percipia’s list of customers. Katherine Lang, Director of Business Development states, “In the past year we have seen an incredible expansion in our customer base throughout North America. We have worked diligently to reestablish Percipia under our new ownership and it seems to be recognized within the industry.” Amongst these new clients is the prestigious Amangiri Resort and Spa, located in Canyon Point, Utah. James Hunt, Guest Services & IT Manager for Amangiri states, “ I am very pleased with not only the software from Percipia but the amazing customer and technical services provided. The software has improved profitability and is very user friendly, I am very pleased with my decision to install their software.” Percipia Networks is also making headway in the gaming industry by recently adding IP Casino Resort Spa and Casino Royale to their client portfolio.
Hotel Online, September 27, 2011
Las Vegas, NV - September 27, 2011 - Percipia Networks, a hospitality technology solutions provider headquartered in Chicago, recently opened its Las Vegas office location. This marks the second office location for Percipia within North America; four offices in total. Daniel VanRyn, Vice President of Operations states, “Las Vegas is a huge player within the technology and hospitality industry. This office is vital to the growth of Percipia within the North American market.”
Along with the opening of Percipia’s new location comes a key component to Percipia’s sales force. Earlier this month the company appointed Kevin Yarnell, an industry veteran, as their new Global Director of Sales. “Kevin’s outstanding record within the hospitality arena and his solid sales relationships make him the perfect fit as Global Director of Sales,” states Michael Velasquez; CEO. “Percipia is currently focusing on new developments and expansion into various markets and Kevin’s caliber of knowledge and experience is essential to this process.”
Hotel Online, June 1, 2011
Chicago, IL - June 1, 2011 - Percipia Networks, a leading provider of technology solutions specializing in hospitality is pleased to announce the launch of their Frequency PBX system. Frequency, debuting June 1st, is an affordable Internet Protocol (IP) phone system designed specifically for the hospitality industry. Percipia’s Frequency solution offers flexibility to customers, allowing them to select specific and custom packages suitable for their specific property needs. Michael Velasquez, CEO of Percipia Networks states, “We are incredibly excited about Frequency. Percipia is constantly looking for ways to increase the productivity of hotel properties, and while the hotel market continues to increase, the ability for properties to select specific products necessary for their progression is somewhat limited. Frequency not only allows hoteliers to choose solutions based on their needs, but is also extremely cost effective, functional, and scalable on a variety of levels within the hospitality industry.”
Hotel Online, September 17, 2010
Chicago, IL - September 17, 2010 - Percipia Networks announced today the opening of the company’s new global headquarters in Chicago, Illinois and the purchase of the Parallax (formerly PTCE) hospitality software from DOCOMO interTouch, headquartered in Singapore.
With the purchase of the Percipia Networks and the Parallax product, the new owners, Parallax Investors, LLC headed up by Michael Velasquez and Daniel VanRyn, have redefined the company and created a new vision for Percipia Networks. With a significant expansion of the company’s competitive product portfolio, Percipia offers to include voice/data connectivity solutions, high-speed internet access, Wi-Fi and wireless solutions, enterprise networks, commercial and hospitality televisions, call-accounting software, Cisco and NEC voice applications, technology procurement, consulting and design services and much more. Customers globally now have a much wider array of products to choose from. The company will continue to support current Parallax software customers and invest in the development of Parallax for vendors like Cisco, NEC and others. “Percipia is considered one of the most innovative information technology companies in the hospitality industry. The applications and system architecture was an excellent match for us. The acquisition of Percipia provides us with the ability to expand our customer base as well as increase business with existing clients”, Michael Velasquez, Owner & CEO.
In 2002, Percipia Networks and Cisco Systems helped pave the way for the introduction of IP telephony in hospitality with the installation of the first converged network platform supporting voice at a resort in northern California. Percipia Networks eventually went on to become the premier provider of voice applications for Cisco in the hotel industry with the most worldwide installations of any company in North America, Europe, Middle East and Asia.
The Percipia Parallax software provides full hospitality functionality for the Unified Communications Manager platform from Cisco Systems and also offers a comprehensive suite of applications for Cisco and NEC screen-based IP phones. The days when hotels realized significant revenues from long distance phone usage are long gone. Today, Parallax enables hoteliers to use the guestroom phone as a means to create new revenue streams through strategic marketing and promotion of hotel services like the spa, restaurants and in-room dining. A demo of the Parallax application is available at the company’s website - http://www.percipianetworks.com.
The core Percipia Networks’ team consists of industry veterans and personnel that have supported the Parallax product since its launch in 2002. Recognized in the industry as a pioneer in the advancement of hotel technology, Percipia Networks has also teamed up with other leading technology companies, such as LG, Samsung, Panasonic, Phillips, Ruckus Wireless and Nomadix to offer a comprehensive set of solutions to its customers. The company has integrations with leading property management system vendors, including Agilysys, Par Springer-Miller and Micros. For a list of partners, please visit http://www.percipianetworks.com.
Percipia Networks, under new leadership and with a new base of global operations in the U.S., is poised to offer exceptional support to its current customer base and present its new portfolio of innovative technologies to customers around the globe.
SEE WHAT OUR CUSTOMERS ARE SAYING ABOUT US
The Percipia team went to great lengths to work with our vendors to ensure connectivity with our website and database in addition to providing outstanding support once the apps were live.Danielle Bisterfeldt, Director of Marketing for The Howard Hughes Corporation, Las Vegas, Nevada
Percipia has truly enhanced not only the guest experience, but overall team member efficiency.James Hunt, Guest Services and IT Manager for Amangiri Resort and Spa in Canyon Point, Utah
We appreciate the exemplary service through your helpdesk and the company's commitment to being a true partner instead of just a faceless vendor.Joseph Palma, Technical Services Manager for Mount Airy Casino & Resort in Mount Pocono, Pennsylvania
The Percipia technical staff is always very professional, easy to work with, friendly, polite, and able to assist the hotel staff by answering questions resolving any issue that may arise in a timely manner.Michael Day, CIO/VP of Information Technology for Cannery Casino Resorts in Las Vegas, Nevada
Our Rosen Shingle Creek property, a AAA Four Diamond 1500-room hotel, has utilized Percipia's software and experienced excellent support from all interactions with Percipia staff members.James E. Bina, Corporate Controller for Rosen Hotels & Resorts in Orlando, Florida
We chose Percipia due to their expertise within the industry, highly deployable and customizable product, customer references, and also due to their leading Cisco partner status.Marc J. Smith, Director of IT for the Waldorf Astoria in Chicago, Illinois
Percipia's suite of products gives our guests access to the features they want and allows us to be a more efficient and profitable organization.Eric Brunnett, Director of IT for Trump SoHo in New York, New York
Percipia Networks successfully completed the new installation, sent knowledgeable and professional technicians on-site, and made sure to follow up as needed until the project was complete.Greg McCarthy, Director of IT for IP Casino Resort Spa in Biloxi, Missouri
It is very important that we offer our customers the best product possible and utilizing this great resource from a valued company such as Percipia does just that.John Forelli, Vice President of Information Technology for The Water Club at Borgata
Working with Percipia was incredibly easy. Their team was efficient, reliable and wonderful to collaborate with. Having 24/7/365 access to a live support team based in Chicago has already made all the difference.Michael Essig, Senior Director of Corporate Information Technology at Choctaw Casinos
Pinehurst is pleased to be working with Percipia and has found their support and responsiveness to be among the best of our vendors and by far the best in their comp set.Ed Nickelson, Director of Information Technology at Pinehurst Resort and Country Club
We pride ourseves on being digital pioneers in the hospitality industry, and are always striving for ways to provide helpful and modern amenities to our guests. [The Percipia] app will follow suite in our belief to deliver a beyond expectations experience and allow our guests to customize their stay and discover everything Kalahari has to offer.Kassie Rizzo, Digital Media Manager at Kalahari Resorts and Coventions