Farmington, PA July 15, 2014 -
Nemacolin Woodlands Resort, nestled in the scenic Laurel Highlands of Southwestern Pennsylvania, selected technology integration solutions by Percipia for their guest room telephony needs. The 318-room plan features Percipia's Parallax Software complete with colored touch screen application and Precision Voice Mail product. Kevin Yarnell, global director of sales for Percipia, stated "We are incredibly pleased to partner with the Nemacolin Woodlands Resort for their in-room telephone solution. Providing guests with the ability to customize their stay with the multitude of activities offered at this resort was an exciting challenge. Our solution not only delivers a way for guests to enhance their experience but also allows the property to expand marketing efforts into each guest room and enables the staff to be more efficient with guest requests. Using the in-room touch screen phones guests can get their answers quickly and get back to enjoying their one of a kind experience."
Nemacolin Woodlands Resort features six distinct lodging options, including townhomes and private luxury homes. The Hardy family's journey began in 1987 with the purchase of the Nemacolin property. Their vision was to create a world-class resort unlike any other; to create a getaway designed for couples, families and corporate gatherings- a "something for everyone" destination. "Customer service has always been and remains our number one focus. In this industry, connection and personalization are a huge factor in guest satisfaction. As part of Nemacolin's $30 million resort wide renovation project for 2014, we are excited to partner with Percipia to implement this state-of-the-art, in-room phone technology," said Ashli Mazer, director of marketing and pr for Nemacolin Woodlands Resort.
