We are Percipia

Your leading provider of telephony and mobility applications within the hospitality, gaming, and conference center vertical.

We evolve ahead of technology trends, allowing you to provide the ultimate guest experience.

Introducing PercipiaCare & PercipiaCare Plus

All-New Support &
Maintenance Programs

PercipiaCare replaces the legacy Annual Maintenance Contract (AMC) program, while PercipiaCare PLUS offers faster response times, deeper discounts on hardware and new software, and includes FREE full software upgrades*.
*Upgrades and currently deployed software add-ons are not included. Only applies to systems that have never been purchased before by the purchasing hotel.

New! Introducing VIVA


Interact with your guest using Alexa! VIVA is an all-new
voice integrated virtual assistant solution that couples
Parallax integration engine and Alexa for Hospitality

Alexa, what are today’s specials?

Alexa, bring me up a bottle of Pinot Grigio.

Alexa, request checkout.

Alexa, I need a toothbrush.

Alexa, please have my bags taken to the lobby.

Alexa, have the valet bring my car around.

Alexa, change the temperature to 79 degrees.

Alexa, turn off all lights.

Alexa, what shops are nearby?

Alexa, request tray pickup.

Alexa, have housekeeping clean my room.

Alexa, What are today's specials?

Digital Signage Solution - Latitude DS

A new way to display and interact with your guests.
– Digital Signage (DS) solution for your guest rooms and lobby
NOW on

The Guest Experience

Make each and every interaction with your guests exceptional and personal. From their name to their wake-up call, know precisely who they are and what makes your guest unique.
Grandstream phone with Percipia Latitude mobile app and Parallax integration software

is Evolving

Guests require rapid interaction before, during and after their stay. Offer detailed information, instant communication and a seamless experience on or off‑site. We bring a new meaning to hospitality.
Advertise for local or hotel restaurants with our Percipia Latitude mobile app

Our Solutions

Telephony telephony icon
Hospitality Integration integration icon
Voice Mail VM icon
Call Accounting Software CAS icon
Mobile Apps Mobile icon
Human interaction is imperative in hospitality Frequency PBX, Frequency Operator, and Frequency Connect are the reliable and cost effective solutions to never miss a guest, reservation or back of office call on and off property.
Our Parallax software lets you know who is calling, with PMS integrated Caller ID, set guest wakeup call and DND, and much more!
Welcoming and relaying a message to your guest is hospitality 101. Precision VM is the mailbox that moves with the guest no matter if they move rooms, delete their VM by accident or need an email forward.
Informant CAS is on your side for in depth call reporting, tracking and billing. Never be surprised buy a high valued long distance call again.
Whether on-the-go or in the guest room, offering your guests Latitude mobile application will streamline communication, information and bring together all your systems for the ultimate guest experience.
Being centrally located in the United States, allows us to be readily available for our clients from coast-to-coast. Our products are designed and made in America, and we pride ourselves on representing the US hospitality industry.
-Michael Velasquez, CEO, Percipia