In-Room AI Voice Assistance Solution: VIVA vs. Volara

In-Room AI Voice Assistance Solution: VIVA vs. Volara

Annabelle
3 minute read

Listen to article
Audio generated by DropInBlog's Blog Voice AI™ may have slight pronunciation nuances. Learn more

Hospitality technology solutions play a vital role in the efficient functioning of hotels, resorts, and casinos. These solutions include software and systems for managing reservations, guest check-in and check-out, room service, and other aspects of the guest experience. Utilizing innovative tech solutions for the hospitality industry not only improves the guest experience but also increases cost savings, streamlines operations, and provides guest loyalty retention, making it a crucial aspect of any hospitality business strategy.

At Percipia, we're all about hospitality technology. Starting in 2000, Percipia aimed to develop cutting-edge telephony solutions for hotels, resorts, and casinos. And in 2002, we partnered with Cisco Systems to make history by deploying the first IP telephony system in the hospitality industry at the Village of Squaw Valley. Since then, we've helped hundreds of properties streamline operations and enhance the guest experience.

We're a one-stop shop for hospitality technology, offering everything from hospitality-focused telephony platforms to integrated services. Our integration gateway solution, Parallax, is a hit with properties of all sizes because it seamlessly integrates with just about any property management system out there.

But we don't stop there. Our portfolio includes solutions for PMS and POS integration with leading PBX manufacturers like Cisco, Avaya, and NEC. We've even built our own telephony platform, Frequency PBX, specifically for the hospitality industry. And our custom mobile application platform, Latitude Mobile, and Latitude All-In-One, which combines Frequency PBX and Latitude, are game-changers for guest engagement and communication.

While there are many choices to choose from, we wanted to lay out and compare both Percipia's solutions with our competitors so that you can make the right decision when selecting your technology. We will be going over the features, advantages, and benefits of Percipia solutions and the key differences between both our solutions and our competitors.

 

Here are a few advantages and benefits of Percipia:

  • We are pioneers in hospitality IP telephony with a proven track record of successful deployments.
  • We offer a comprehensive range of software development and integration services to streamline operations and enhance the guest experience.
  • Parallax offers seamless integration with various third-party systems like PMS, POS, Room Controls, Valet, and much more.
  • Wide range of solutions, including PMS integration with leading PBX manufacturers and custom-built Frequency PBX for the hospitality industry.
  • Custom mobile application platform: Latitude and Latitude All-In-One provide a new level of guest engagement and communication.
  • Passionate about helping clients succeed and constantly exploring new and innovative ways to do so.
  • US-Based Company with 24/7/365 Support

 

VIVA vs. Volara

 

Key Differences:

  1. VIVA connects to all combinations of hotel environments to offer a custom hospitality experience no matter which PMS or POS system a hotel uses.
  2. Volara includes Alexa for Business Service Delivery Designation from Amazon while VIVA is more Alexa for Hospitality focused.
  3. VIVA includes iHeartRadio Integration.

  

VIVA

Description:  

Features

VIVA

Volara

PMS integration yes yes
Music streaming capabilities yes yes
In-room controls yes yes
Touchscreen interface no yes
Customizable skin and branding device yes no 

       

      We pride ourselves on being pioneers in IP telephony for the hospitality industry and have a proven track record of successful deployments. Our team is passionate about helping our clients succeed and are constantly exploring new and innovative ways to do so. When it comes to comparing our solutions to our competitors, we stand out in many unique ways.

      We look forward to the opportunity to work with you and to help you take your hospitality business to the next level.

      Contact our sales team here to schedule a demo or receive further information.

        « Back to Blog

        How can we help you?
        EmailMuteEnd Chat
        undefined
        Enter your name and email to start chatting!

        Enter your name and email to start chatting!