Smart Hospitality Trends You Can’t Ignore: VIVA+, The Next-Gen Hospitality AI Assistant
Gone are the days when a bed and mini fridge were enough to satisfy hotel guests. Today’s travelers and guests crave innovation, convenience, and personalization. Your property can deliver all that and more with Percipia’s latest innovation, VIVA+. Powered by a collaboration with Alexa Smart Properties Hospitality, this revolutionary hotel AI assistant turns guest rooms into smart spaces, combining the comforts of modern technology with the luxury of effortless service.
Smart Hospitality is the Future
Picture this: a weary traveler checks into their hotel room after a long day. Instead of fumbling with light switches or flipping through a service directory, they simply say, “Alexa, dim the lights,” or “Alexa, call room service.” Within moments, their needs are met effortlessly.
As the demand for personalized and seamless AI guest experience grows, smart hotel technology like VIVA+ is leading the charge. From AI-powered assistants to voice-activated controls, these innovations have become the new standard for hospitality.
What Makes VIVA+ a Game-Changer?
VIVA+ is not just another tech gadget. It’s an all-in-one solution that combines the power of Amazon’s Alexa for hotels, resorts, casinos, and convention centers with Percipia’s cutting-edge telephony systems. Here’s what makes it so remarkable:
Voice-Activated Calling: VIVA+ integrates with Frequency PBX and Frequency Stratus, Percipia’s advanced hotel phone systems. Guests can make calls directly from their rooms without lifting a finger.
Integration with Precision Voicemail: Lost a voicemail? Not with VIVA+. Guests’ voice messages follow them—even after checkout—and can be accessed via email or a quick dial-in.
Seamless PMS Integration: Thanks to the Parallax middleware engine, VIVA+ connects effortlessly with hotel property management systems (PMS). This means guests can access digital concierge services, order valet services, book spa appointments, or even access loyalty program details, all through voice commands or a touch interface.
By integrating Amazon’s Alexa, hospitality properties can offer guests a familiar and sophisticated experience. From adjusting room settings with a simple voice command to accessing personalized services, VIVA+ ensures every interaction feels effortless.
With Percipia’s years of experience in hotel technology and the power of Amazon’s Alexa Smart Properties Hospitality, businesses can leverage VIVA+ for reliable, innovative features that elevate guest experiences and make business operations more efficient.
Why Hotels Choose VIVA+
VIVA+ combines what modern guests and hoteliers need most: simplicity, functionality, and wow factor. Here’s why VIVA+ is the preferred voice assistant for hotels and resorts:
For Hotels:
Streamlined operations: Staff spend less time managing manual tasks and focus more on personalized guest service.
Cost-effective: VIVA+ is designed with the sleek Amazon Echo Show device, a solution that can be implemented with minimal investment. Its cloud-enabled options make it scalable for properties of any size.
Competitive edge: In a crowded market, offering smart guest room solution like VIVA+ sets your property apart from the competition.
For Guests:
Effortless convenience: From ordering extra towels to checking out, VIVA+ makes everything faster and easier.
Familiar functionality: Guests who use Alexa at home will love having the same capabilities in their hotel room.
Personalized experiences: VIVA+ can access guest preferences and loyalty program details, creating a tailor-made stay.
Upgrade Your Property with VIVA+ Today
Hospitality is all about creating memorable moments, and with VIVA+ and Amazon hospitality integrations, you can take guest experiences to a whole new level. This technology modernizes your property and redefines what exceptional service looks like.
Percipia has built a reputation for always leading the charge in hospitality technology, staying on top of the newest innovations to help hotels elevate their guest experience and improve operational efficiency. Why wait to modernize your guest experience? Schedule a demo or learn more about how VIVA+ can transform your hotel. Your guests will thank you for it—and your competitors will wish they had thought of it first.
Click here to explore the future of smart hospitality with VIVA+ today! https://percipia.com/viva+
